faq

to buy tickets, browse events on tixar.nl, select the event you wish to attend, choose your ticket type and quantity, and complete checkout through our secure payment system. a confirmation email with your ticket details will be sent to you.

after purchase, you will receive a confirmation email containing your e-ticket or instructions for collecting physical tickets at the venue. please keep your ticket safe, as it is required for entry.

refunds and cancellations depend on the event organizer's policy. tixar does not issue refunds directly unless otherwise stated. please refer to the event terms or contact the organizer for refund requests.

for certain events, prior approval is required. you submit a registration form and an administrator reviews your request. if approved, a ticket type is assigned based on your profile and a payment link is sent by email to complete your registration.

yes. tixar uses secure third-party payment processors for all transactions. your payment information is encrypted and never stored directly on our servers, keeping your personal and financial data safe.

once your request has been reviewed and approved, a secure payment link will be sent to the email address you provided. this typically happens within a few business days of your submission.

submitted registration requests cannot be edited directly. if you need to make corrections, please contact our support team as soon as possible and we will assist you.

you can reach our support team via the contact details on this page. for faster assistance, include your order number or submission reference in your message so we can help you as efficiently as possible.